Who is CCCB?
Child Care Choices of Boston (CCCB) is the Child Care Resource and Referral Agency (CCRA) for Boston, Chelsea, Winthrop, Revere and Brookline. As a CCRA, Child Care Choices of Boston provides and maintains a key role in making child care work for everyone, regardless of cultural, linguistic or ethnic background. We offer support, resources, technical assistance, training and child care expertise to families, child care providers, employers and the larger community.
Mission
Child Care Choices of Boston is committed to ensuring a positive future for children and their families in the greater Boston area by:
- Promoting informed parental choices
- Facilitating the provision of quality early childhood services through support to providers, consumers, the public and private sector communities
- Advocating for accessible, affordable, quality child care for children of all abilities, income, cultural, religious, linguistic and ethnic backgrounds.
History
CCCB has been providing various child care services to the city of Boston since 1991. Since March 1999, CCCB extended that service to cover four additional areas, which include Chelsea, Revere, Winthrop and Brookline. CCCB formed a partnership with the Community Action Program Inter-City in Chelsea (CAPIC) in an effort to provide local linkages and to facilitate access to the broader services to families in those areas. Through its child care information and referral counseling, provider training, disability support services, subsidy management and advocacy work, CCCB has secured a foundation on which to build and maintain a quality system of child care options for families in communities.
Each year, CCCB assists families in receiving financial assistance through more than $42 million in child care subsidies. CCCB has been instrumental in their ability to respond and make a positive impact on the tremendous increase in need and demand for all early childhood care and education services due to welfare reform. In addition, CCCB has ongoing partnerships with the Urban College, ABCD Head Start, and the ABCD Neighborhood Network, Massachusetts Department of Early Education and Care, CAPIC, the DOE Community Partnerships Program, and the City of Boston. CCCB continues to build links with a complex network of other community organizations, employers and government agencies, as a part of our commitment to improve and mold the quality and delivery of child care services to the Greater Boston Area.
CCCB Services
CCCB's Customer Assistance Departments- Business/Billing Department maintains the client and billing data for CCCB. Occasionally, this department provides technical assistance on voucher and billing issues.
- Disabilities Support Services Department works with children with special needs, their families and child care providers in an effort to provide training along with finding quality child care that is both affordable and able to address the needs of children with disabilities. The Disabilities Support Services Department is equipped with extensive knowledge of child development and early childhood education.
- Information and Referral Department works closely with parents to assist them in choosing child care arrangements best suited to their needs and the individual needs of each child. We provide Information and educational resources to help parents make an informed choice. The Information and Referral Specialists are available for follow-up, as needed, once care is selected, in an effort to ensure a positive experience.
- Parent Services Department counsels and assists clients who qualify for financial assistance for child care. Parent Service Specialists issue, renew and facilitate child care voucher subsidies to programs selected by the families.
- Provider Services Department offers technical assistance to programs that are just starting out and to providers looking to improve their program, and to those interested in accessing a voucher contract. This Department assists providers in locating child training that they may need for staff, possible grants for facility or quality improvement.
- Training Department conducts multi-lingual training to child care professionals on a variety of topics including behavior management, literacy, curriculum, special needs, and health and safety. The department also provides career counseling services and consultation on child care program quality.
- Work Family Services Department consults and trains employers how to implement CCCB's fee-for-services program that provides child care resources and referral directly to private employers, institutions and other organizations.
- Outreach and Education Department assists providers, parents, and the community with information about how to access affordable, quality child care services.
CCCB Staff
| Name | Title | Phone Number | Email Address |
|---|---|---|---|
| Laurie Glassman | Director | 617-348-6470 | glassman@bostonabcd.org |
| Anne Corbin | Deputy Director | 617-348-6465 | corbin@bostonabcd.org |
| Anna Joseph | Office Manager | 617-348-6430 | joseph@bostonabcd.org |
| Wilson Rivera | Parent Service Specialist | 617-348-6540 | wrivera@bostonabcd.org |
| Robin Wallace | Business/Billing Specialist | 617-348-6489 | wallace@bostonabcd.org |
| Carmen Talavera | Business/Billing Specialist | 617-348-6492 | talavera@bostonabcd.org |
| Darne'qua Holloman | Business/Billing Specialist | 617-348-6488 | holloman@bostonabcd.org |
| Loretta Prendeville | Disability Coordinator | 617-348-6497 | prendeville@bostonabcd.org |
| Mardi Reed | Disability Counselor | 617-348-6483 | reed@bostonabcd.org |
| Sandy Middleton | Disability Counselor | 617-348-6459 | middleton@bostonabcd.org |
| Wanda Castle | Outreach & Education Coordinator | 617-348-6479 | castle@bostonabcd.org |
| Kelly Graceffa | Work/Family Service Coordinator | 617-348-6554 | graceffa@bostonabcd.org |
| Xiomara Dominguez | Information & Referral Specialist | 617-348-6462 | dominguez@bostonabcd.org |
| Monica Ramos | Information & Referral Specialist | 617-348-6447 | ramos@bostonabcd.org |
| Juanita Llewellyn | Parent Service Supervisor | 617-348-6469 | llewellyn@bostonabcd.org |
| Anselma Rodriguez | Parent Service Specialist | 617-348-6578 | arodriguez@bostonabcd.org |
| Dong Tran | Parent Service Specialist | 617-348-6496 | tran@bostonabcd.org |
| Moraima Cabrera | Parent Service Specialist | 617-348-6480 | cabrera@bostonabcd.org |
| Neysa Wright | Parent Service Specialist | 617-348-6481 | nwright@bostonabcd.org |
| Tina Tran | Parent Service Specialist | 617-348-6564 | ttran@bostonabcd.org |
| Valerie Hemingway | Parent Service Specialist | 617-348-6495 | hemingway@bostonabcd.org |
| Suet Yi (Sally) Huynh | Parent Service Specialist | 617-348-6473 | huynh@bostonabcd.org |
| Daila Davila-Gonzalez | Support Service Specialist | 617-348-6471 | dgonzalez@bostonabcd.org |
| Sandra Rodriguez | Provider Service Specialist | 617-348-6563 | sarodriguez@bostonabcd.org |
| Ana Velasquez | Provider Service Specialist | 617-348-6493 | velasquez@bostonabcd.org |
| Nancy Witherill | Training Coordinator | 617-348-6491 | witherill@bostonabcd.org |
| Maria Loomis | Family Child Care Specialist | 617-348-6573 | loomis@bostonabcd.org |
| Norma Pizarro | Assistant Training Coordinator | 617-348-6381 | pizarro@bostonabcd.org |
| Ketly Petit | Receptionist | 617-348-6477 | petit@bostonabcd.org |
| Carla Seymour | Early Childhood Education Specialist | 617-348-6476 | seymour@bostonabcd.org |
Parent Help Line for Looking for Child Care: 617-348-6641
